Primary Care

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A Development Framework for Practice Management Development
June 2013
The Phoenix Agenda Competency Based Framework for both assessing and promoting the development of Practice managers ... Read more »
£9.95
A Tool Kit for Practice Nurses
June 2013
Practice Nurses provide a substantail and important role in caring for patients within a transforming primary care setting. Recent changes outlined in the NHS Plan, as well as the demands of Clinical Governance agendas, National Service Frameworks, HlmP priorities, together with working force planni... Read more »
£25.95
A Training Pack for HCAs working in General Practice
January 2006
Nine Sections dealing with: Learning outcomes Core modules Learning strategies Portfolio development Capability units Supporting evidence Personal statement/reflection on experience Content and structure of assessment ... Read more »
£19.95
June 2013
Western health care systems are under increasing pressure to increase their per¬formance, become more responsive to their clientele, become safer, deal more pro-actively with chronic disease and avoid illness when possible through prevention. The prog¬noses are the same in every Western country: our... Read more »
£16.95
Building on the Best: an introduction to Appreciative Inquiry in Health Care
Edited by John Edmonstone
June 2006
Appreciative Inquiry (AI) has been described as “ as a form of action research that attempts to create new theories, ideas and images that aid in the developmental change of a system”. Cooperrider and Srivasta (1987) It is seen as an “ an exciting way to embrace organizational change”, and is bas... Read more »
£18.95
By their own Hand - Suicidal deaths of the rich and famous
August 2000
The question as to "why" individuals commit suicide is age long and the first defining study on suicide, carried out by Emile Durkeim, is just over one hundred years old. Since that time a substantial number of studies have been conducted on issues pertaining to incidence, causes and factors which p... Read more »
£15.95
June 2013
The issue of connecting with people is at the core of all public services or should be so. It is the basis of partnerships for co-creating, designing and delivering responsive and effective services and provision of care. Many organisations are adept at creating systems and processes for meaningful ... Read more »
£15.95
Increasing Value: Commissioning on the front line
June 2012
At a time of organisational turmoil it is sometimes easy to forget our patients. It is also too simple to create a divide between those clinicians delivering a service at the front-line, those responsible for planning or commissioning and those whose main role is to manage the services. The reality ... Read more »
£18.95
IPQ Toolkit (Improving Practice Questionnaire): A Tool Kit for General Practice
October 2002
The Tool Kit contains 3 sections as follows: Section 1: a history of patient involvement initiatives in the NHS focusing on strategies emanating from the NHS Plan Section 2: A Tool Kit on using and implementing the IPQ Section 3: Building on the IPQ ie. individual response, practice respons... Read more »
£17.95
Judging Excellence: Users and Carers Making Decisions
August 2004
The book is divided into 3 sections as follows: Section 1. outlines the rationale behind handing over the responsibility of judging excellence to patients as a basis for spreading and sharing good practice Section 2. details eleven case studies which demonstrate the extent to which service pro... Read more »
£16.95
KNOWING DOING WINNING
By Kwai Yu
July 2011
Knowing, Doing, Winning is a remarkable book. At one level it is the amazing story of the founding and extraordinary growth of Leaders Cafe 2020; a social enterprise with the aim of engaging and developing 20 million individuals by 2020. At the other level, it is a handbook on self development which... Read more »
£9.95
Leading Innovation & Change in the NHS
Edited by George Boak & Helen Jones
February 2002
In this topical and insightful book of readings, George Boak and Helen Jones have created an excellent platform for enabling senior health care managers and clinicians to reflect upon and share insights and findings derived from their research and practical experiences in embracing innovation and ch... Read more »
£19.95
Lean Healthcare: Improving the Patient Experience
July 2008
This is a unique book written by a unique individual. Often in healthcare, we strive to achieve standards and benchmarks. These are based on average or good performance. It means we aspire to a level of care that is often poor quality, delayed and unsafe for many patients. This book tells the inspir... Read more »
£16.95
Learning in the Workplace: A Tool Kit for Placement Tutors, Supervisors, Mentors and Facilitators
January 2007
The Tool Kit comprise 6 sections dealing with: LEARNING AND TEACHING IN THE WORKPLACE SUPPORTING LEARNING IN THE WORKPLACE REFLECTION IN AND ON THE WORKPLACE ASSESSMENT IN THE WORKPLACE WORKING WITH OTHERS IN THE WORKPLACE DIVERSITY IN THE WORKPLACE ... Read more »
£29.95
Life Coaching: A Handbook
April 2002
The chapters of the book deal with: what is life coaching? why do we need it? The skills of the coach From the outside in From the inside out coaching in the workplace choosing and using a coach Life coaching and the future ... Read more »
£9.95