Laura Hibbs

Laura Hibbs
About Laura Hibbs

Worked in the NHS for 23 years. As the former Lead Nurse of North Bradford Primary Care Trust (PCT), Laura was elected as the first non-GP Clinical Chair of a PCT. In June 2003, Laura joined the Service Improvement Team at North and East Yorkshire and Northern Lincolnshire Strategic Health Authority as a Service Improvement Manager with particular responsibility for the Action On and National Day Surgery Programmes. Laura is a member of the Learning Alliance's OD network and has a strong interest in working with frontline staff in improving the patient experience.

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Judging Excellence: Users and Carers Making Decisions
August 2004
The book is divided into 3 sections as follows: Section 1. outlines the rationale behind handing ..