Prof. Gopal K Kanji

Prof. Gopal K Kanji
About Prof. Gopal K Kanji

Director of Kanji Quality Culture Ltd., is also Emeritus Professor of applied statistics at Sheffield Hallam University. He is the founder editor of the two international journals namely, Journal of Applied Statistics and that of Total Quality Management. With a career spanning 40+ years in the field of statistics and quality, incorporating traching, publishing journals and books, writing technical papers and presenting research findings around the world, Professor Kanji is an enthusiastic teacher, trainer, researcher and innovator.

Having published more than 90 research papers and 15 books in Statistics and Total Quality Management, Professor Kanji is a very active fellow member of the American Society for Quality (ASQ) and a promoter of ASQ in the UK. He was appointed as Vice Chair of the International Chapter of the ASQ  for Europe and the Middle East. In addition to presenting papers at other high profile international conferences he presents papers at the Annual ASQ Congress. He is a Fellow of the Institute of Statisticians and of the Royal Statistical Society, a Member of the International Statistical Institute and an Academician of the international Academy for Quality (IAQ). As a renowned teacher and consultant, his lectures have inspired audiences and individuals around the world and as Chairman of the EMPTQM group he has helped to develop a European Masters programme in Total Quality Management under the umbrella of EFQM.

Professor Kanji has organised and chaired 10 World Congresses for Total Quality Management, in the UK, Russia and ITaly, UAE and Canada and has been appointed by the European Commission to act as a technical expert for the development of the European Customer Satisfaction Index. Through his Company, Kanji Quality Culture Ltd., he has introduced Kanji's Business Excellence Measurement System to measure stakeholders' satisfaction within organisations for many companies.

He has been appointed President of the European Society for Organisational Excellence (ESOE), Vice-President of the International Foundation for Customer Focus (IFCF) and visiting professor at Leicester University. He is also Vice-President of the IAQ. In 2002, the American Society for Quality (ASQ) awarded Professor Kanji the prestigious Grant Medal for his contribution to Quality.

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Business Excellence in Higher Education
September 2002
Strategies and systems for sustaining business excellence in the manufacturing and industrial sector..
Total Quality Management: Myth or Miracle
April 2001
Total Quality Management has commanded considerable empirical attention over recent decades. It has ..
Measuring Quality Performance in Healthcare; the effect of Joint Commissioning International Standards on Quality Performance
July 2007
Quality improvement in healthcare continues to attract considerable attention. This is related to th..